Privacy Policy


Last updated: [December 8 2023]

  • PLEASE READ THIS PRIVACY POLICY ("POLICY") CAREFULLY TO UNDERSTAND HOW WE COLLECT, USE, AND TREAT YOUR PERSONAL INFORMATION THROUGH THE USE OF OUR WEBSITES, MOBILE APPLICATIONS, AND THROUGH EMAIL, TEXT, AND OTHER ELECTRONIC COMMUNICATIONS BETWEEN YOU AND PARTSTOWN, AS WELL AS YOUR CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE WEBSITES, APPLICATIONS, OR COMMUNICATE THROUGH EMAIL, TEXT, OR OTHER ELECTRONIC COMMUNICATIONS.

    2. Data Controller, Data Protection Officer, and Representative

    PartsTown is the data controller of the Personal Data you provide on the Websites. gnnrr has appointed a Data Protection Officer, as identified in Section 22 of this Policy.

    3. Children Under the Age of 18

    Our Websites are not intended for children under the age of 18 and children under the age of 18 are not permitted to use our Websites. We will remove any information about a child under the age of 18 if we become aware of it.

    4. Information We Collect About You and How We Collect It

    We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies.

    5. Our Use of Cookies and Other Similar Technologies

    Our Websites use cookies and other similar technologies to provide you with our Websites and their features, to improve the functionality of our Websites, to measure and track how you interact with the Websites, to perform analytics, to track ad-driven activity, to provide you with advertising based on your use of our Websites and your interests, and to otherwise tailor our communications with you. These cookies may be served by us or by third parties we use to help us maintain and provide you with our Websites. You can disable our use of these cookies and other similar technologies by changing your browser settings, however our Website may not function correctly if you select this setting.

    6. Lawful Basis for Processing Your Personal Data

    We have a lawful basis for our processing of your Personal Data, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfill our obligations to you under a contract with you, and required by law, and with your consent.

    7. Special Categories of Information

    We generally do not request you provide and do not process any special categories of Personal Information or Sensitive Personal Information (as that term is defined in the California Privacy Rights Act).

    8. Automated Decisions Making

    We generally do not use your Personal Data with any automated decision making processes.

    9. How We Use Your Information

    We use your Personal Information for various purposes described below, including to:

    • provide our Websites to you;
    • provide you with information you request from us;
    • enforce our rights arising from contracts;
    • notify you about changes; and
    • provide you with notices about your account

    10. Disclosure of Your Information

    We do not share, sell, or otherwise disclose your Personal Information for purposes other than those outlined in this Policy. We disclose your Personal Information to a few third parties, including:

    • our subsidiaries and our affiliates;
    • our contractors, third-party service providers and advisors that we use to support our business;
    • to a company we merge, acquire, or that buys us, or in the event of change in structure of our company of any form;
    • to comply with our legal obligations;
    • to enforce our rights; and
    • with your consent.

    11. Choices About How We Use and Disclose Your Information

    We offer you choices on how you can opt out of our use of tracking technology, disclosure of your Personal Information for third-parties to advertise to you, our advertising to you, and other targeted advertising.

    12. Your Rights Regarding Your Information and Accessing and Correcting Your Information

    You may have certain rights under applicable data protection laws, including the right to access and update your Personal Data, restrict how it is used, transfer certain Personal Data to another controller, withdraw your consent at any time, and the right to have us erase certain Personal Data about you. You also have the right to complain to a supervisory authority about our processing of your Personal Data.

    13. Do Not Track Signals

    We may use automated data collection technologies to track you across websites. We currently do not honor do-not-track signals that may be sent by some browsers.

    14. Data Security

    Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Information. You can help protect your Personal Information and other information by keeping your password to our Websites confidential.

    15. California Residents

    Notice at Collection. For purposes of the California Consumer Privacy Act(“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), in collecting the information described above, we collect the categories of Personal Information listed below.

    CCPA Category Description
    Identifiers When collecting Account Information, we will receive your name, email address, username, and unique personal identifier.

    When collecting Social Media Information, Feedback or Support Inquiries, and Contact Us Data , we will receive your name and email address.

    When collecting Social Media Information, we will receive your name and email address.

    When collecting Cookies and Similar Technologies and Usage Information, we will receive your Internet Protocol (IP) address or unique device identifier.

    We use Identifiers as set forth in the “ Information We Collect About You and How We Collect It, ” the “How We Use Your Information,” and the “Disclosure of Your Information” sections of this Policy.

    Categories of personal information described in the California Customer Records statute

    When collecting Account Information, we will receive your name, email address, username, and unique personal identifier.

    When collecting Social Media Information, Feedback or Support Inquiries, and Contact Us Data , we will receive your name and email address.

    When collecting Social Media Information, we will receive your name and email address.

    When collecting Cookies and Similar Technologies and Usage Information, we will receive your Internet Protocol (IP) address or unique device identifier.

    We use Categories of Personal Information described in the California Customer Records statute as set forth in the “ Information We Collect About You and How We Collect It, ” the “How We Use Your Information,” and the “Disclosure of Your Information” sections of this Policy.

    Internet or other electronic network activity information We collect Cookies and Similar Technologies as described in our “Cookies and Similar Technologies” Policy.

    When collecting Usage Information, we will automatically receive information from your browser and your device, which includes the date and time of your visit as well as your location, Internet Protocol (IP) address, domain server, browser type, access time, and data about which pages you visit.

    We use Internet or Other Electronic Network Activity Information as set forth in the “ Information We Collect About You and How We Collect It, ” the “How We Use Your Information,” and the “Disclosure of Your Information” sections of this Policy.

    Geolocation data When collecting Cookies and Similar Technologies, Location Information and Usage Information we will receive your location while using the Site.

    We use Geolocation Data as set forth in the “ Information We Collect About You and How We Collect It, ” the “How We Use Your Information,” and the “Disclosure of Your Information” sections of this Policy.

    Audio, electronic, visual, thermal, olfactory, or similar information When collecting Contact Us Data, we will receive your preferred method of contact and the message that you choose to provide.

    We use Audio, electronic, Visual, Thermal, Olfactory, or Similar Information as set forth in the “ Information We Collect About You and How We Collect It, ” the “How We Use Your Information,” and the “Disclosure of Your Information” sections of this Policy.

    Commercial Information We use Commercial Information as set forth in the “ Information We Collect About You and How We Collect It, ” the “How We Use Your Information,” and the “Disclosure of Your Information” sections of this Policy.
    Professional or employment-related information When collecting Account Information and Contact Us Data, we will receive your work email address, work telephone number, company name, and company address.

    We use Professional or Employment-Related Information as set forth in the “ Information We Collect About You and How We Collect It, ” the “How We Use Your Information,” and the “Disclosure of Your Information” sections of this Policy.

    Inferences Examples : Derivation of information, data, assumptions, or conclusions from facts, evidence, or another source of information or data) drawn from any of the information identified above to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

    Data Practices During Last 12 Months

    Personal Information Collected: As described in this Policy, we have collected the categories of Personal Information listed below during the preceding 12 months:

    • Identifiers
    • Categories of personal information described in the California Customer Records statute
    • Characteristics of protected classifications
    • Commercial information
    • Biometric information
    • Internet or other electronic network activity information
    • Audio, electric, visual, thermal, olfactory, or similar information
    • Professional or employment-related information
    • Inferences drawn from other Personal Information to create consumer profiles
    • Geolocation data

    Categories of Sources: We have collected the Personal Information identified in this Policy from you directly when you provide it to us, automatically as you navigate through the Websites, which may include, but not be limited to, usage details, IP addresses, and information collected through cookies and other tracking technologies, and from our business partners, as applicable.

    Business and Commercial Purposes for Collecting: We have collected the categories of Personal Information listed above for the following purposes:

    • Operate the Websites;
    • Provide our services to you;
    • Honor our terms of use and contracts;
    • Ensure the privacy and security of our Websites and services;
    • Maintain our databases and back-ups;
    • Manage our relationships with you;
    • Communicate with you;
    • Keep records of our communications with you;
    • Analyze use of the Websites and our services;
    • Serve you the content and functionality you request;
    • Develop new services;
    • Enhance your experience;
    • Track visits to the Websites;
    • Provide you with a more personal and interactive experience on the Websites; and
    • Usage analytics purposes.

    Personal Information Sold or Shared: We have not sold or shared categories of Personal Information during the preceding 12 months.

    Personal Information Disclosed for a Business Purpose. We have disclosed for a business purpose the categories of Personal Information listed below during the preceding 12 months:

    • Identifiers
    • Categories of personal information described in the California Customer Records statute
    • Characteristics of protected classifications
    • Commercial information
    • Biometric information
    • Internet or other electronic network activity information
    • Audio, electric, visual, thermal, olfactory, or similar information
    • Professional or employment-related information
    • Inferences drawn from other Personal Information to create consumer profiles
    • Geolocation data

    We have disclosed each category of Personal Information to the following categories of third parties: (1) corporate parents, subsidiaries, and affiliates; (2) advisors (accountants, attorneys); (3) service providers (data analytics, data storage, mailing, marketing, website and platform administration, technical support); and (4) operating systems and platforms.

    Children

    gnnrr does not collect or maintain Personal Information on any minors under the age of 16. We do not knowingly sell or share Personal Information of minors under 16 years old, however, to the extent we knowingly “sell” or “share” as that term is defined under the CCPA and the CPRA, respectively, the Personal Information of minors under 16 years old who are California residents, we either obtain prior affirmative authorization from such minor to the opt-in to the sale of the minor's Personal Information or obtain affirmative authorization from the minor's parent or guardian. A minor, or parent/guardian, who has opted in to the sale of the minor's Personal information has the right to opt-out at any time. To exercise your right to opt-out see the Right to Opt-Out section above. See also the Verified Requests to Know and Right to Delete with regard to Personal Information of any minors under the age of 16.

    Personal Information Retention

    We will store your personal information for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law.

    Biometric Retention Policy

    The purpose of this Biometric Retention Policy is to establish PartsTown’s retention schedule and guidelines for the destruction of biometric identifiers and biometric information. PartsTown utilizes biometric identifiers – specifically fingerprints – for employees to promote the accuracy and integrity of timekeeping data, prevent against either intentional or unintentional inaccuracies in timekeeping data, and ensure only authorized individuals can record timekeeping data on behalf of any specific employee.

    "Biometric identifier" means a fingerprint, or scan of hand geometry. This policy incorporates the definition of biometric identifier utilized by the Illinois Biometric Information Privacy Act, 740 ILCS 14/1, et seq., and any other applicable law. "Biometric information" means any information, regardless of how it is captured, converted, stored, or shared, based on an individuals’ biometric identifier used to identify an individual. Unless specifically stated otherwise, the term "biometric information" as used in this Policy shall refer to both biometric identifiers and biometric information as defined in this section.

    PartsTown's policy is to use biometric information in accordance with all applicable laws, including the Illinois Biometric Information Privacy Act. PartsTown will store, transmit, and protect from disclosure all biometric information using the reasonable standard of care within the industry and in the same manner as PartsTown stores, transmits, and protects other confidential and sensitive information. An employee’s Biometric Information will be retained only until the initial purpose for collecting or obtaining the biometric identifiers or information has been satisfied, or within 3 years of the employee’s last interaction with the Company, whichever occurs first, and are purged from the timekeeping system without the creation or maintenance of any “backup” data or information.

    Financial Incentive

    We offer a customer loyalty incentive program with various financial incentives. The terms of the financial incentive will be presented to you at the time you sign up. You may withdraw from any of the financial incentives by contacting us at info@gnnrr.com The value of your data is the value of the offer presented to you. We have calculated the value of the incentive by using the expense related to the offer.

    Right to Opt Out/Do Not Sell My Personal Information

    Under the CCPA and CPRA, you have the right to direct us to stop selling and sharing your Personal Information to third parties and to refrain from doing so in the future. To the extent we sell or share your Personal Information, as those terms are defined in the CCPA and CPRA, respectively, you have the right to opt-out of the sale or sharing of your Personal Information at any time. You may submit a request to opt-out using the link on our website, or by contacting or us at info@gnnrr.com or at 1-516-770-4061. For purposes of the CCPA and CPRA, we do not sell or share Personal Information as defined under applicable law.

    Requests to Know and Requests to Delete

    The CCPA and CPRA give consumers the right to request that we (1) disclose what Personal Information we collect, use, disclose, sell, and share and (2) delete certain Personal Information that we have collected or maintain. You may submit these requests to us as described below, and we honor these rights where they apply.

    If a request is submitted in a manner that is not one of the designated methods for submission, or if the request is deficient in some manner unrelated to our verification process, we will either (1) treat the request as if it had been submitted in accordance with the designated manner, or (2) provide you with specific directions on how to submit the request or remedy any deficiencies with the request, as applicable.

    Request to Know. As a California resident, you have the right to request: (1) the specific pieces of Personal Information we have collected about you; (2) the categories of Personal Information we have collected about you; (3) the categories of sources from which the Personal Information is collected; (4) the categories of Personal Information about you that we have sold or shared and the categories of third parties to whom the Personal Information was sold or shared; (5) the categories of Personal Information about you that we disclosed for a business purpose and the categories of third parties to whom the Personal Information was disclosed for a business purpose; (6) the business or commercial purpose for collecting, disclosing, or selling Personal Information; and (7) the categories of third parties with whom we sell or share Personal Information. Our response will cover the 12-month period preceding our receipt of a verifiable request, except as otherwise required by applicable law.

    Request to Delete. As a California resident, you have a right to request the erasure/deletion of certain Personal Information collected or maintained by us. As described herein, we will delete your Personal Information from our records and direct any service providers (as defined under applicable law) to delete your personal information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.

    Request to Correct.

    As a California resident, you have a right to request the correction of certain inaccurate Personal Information collected or maintained by us. Upon receipt of a verifiable request to correct inaccurate Personal Information, we will use commercially reasonable efforts to correct the inaccurate Personal Information as directed by you, pursuant to applicable law.

    Right to Limit Use and Disclosure Sensitive Personal Information.

    As a California resident, you have a right to request that use and disclosure of Sensitive Personal Information be limited to that use which is necessary to perform the services or provide the goods reasonably expected by a similarly situated consumer and as authorized in accordance with applicable law. You further have the right to opt-out of the selling or sharing of your Sensitive Personal Information. See the Right to Opt-Out section for further instructions as to how to Opt-Out.

    Submitting a Request

    Submission Instructions. You may submit a request to know or to delete via your Account Page or a toll-free telephone call to 1-516-770-4061or by email to info@gnnrr.com Regarding requests to delete, we may present you with the choice to delete select portions of your Personal Information, but a global option to delete all Personal Information will be offered and more prominently presented.

    Verification Process. We are required by law to verify the identities of those who submit requests to know or to delete. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify your identity by matching the identifying information provided by you in the request to the personal information that we already maintain about you. As a part of this process, you will be required to provide your name, account number, address, and telephone number. We will inform you if we cannot verify your identity.

    If we cannot verify the identity of the person making a request for categories of Personal Information, we may deny the request. If the request is denied in whole or in part for this reason, we will provide a copy of, or direct you to, our Policy.

    If we cannot verify the identity of the person making the request for specific pieces of Personal Information, we are prohibited from disclosing any specific pieces of Personal Information to the requestor. However, if denied in whole or in part for this reason, we will evaluate the request as if it is seeking the disclosure of categories of personal information about the consumer.

    If we cannot verify the identity of the person making a request to delete, we may deny the request.

    If there is no reasonable method by which we can verify the identity of the requestor to the degree of certainty required, we will state this in our response and explain why we have no reasonable method by which we can verify the identity of the requestor.

    Authorized Agents. Authorized agents may submit requests via the methods identified in this Policy. If you use an authorized agent to submit a request to know or a request to delete, we may require you to: (1) provide the authorized agent with signed permission to do so; (2) verify your identity directly with us; and (3) directly confirm with us that you provided the authorized agent permission to submit the request. However, we will not require these actions if you have provided the authorized agent with power of attorney pursuant to the California Probate Code.

    Excessive Requests. If requests from a consumer are manifestly unfounded or excessive, in particular because of their repetitive character, we may either (1) charge a reasonable fee, or (2) refuse to act on the request and notify the consumer of the reason for refusing the request. If we charge a fee, the amount will be based upon the administrative costs of providing the information or communication or taking the action requested.

    Time Period to Comply with Requests. PartsTown will disclose and deliver the required information as requested by you pursuant to this Section 15 free of charge, correct inaccurate personal information, or delete your personal information, based on your request, within 45 days of receiving a verifiable request, but will confirm receipt of your request within 10 business days of receipt of same. We will promptly take steps to determine whether the request is a verifiable consumer request, as set forth herein, but this shall not extend our duty to disclose and deliver the information, to correct inaccurate personal information, or to delete personal information within 45 days of receipt of the request. However, the time period to provide the required information, to correct inaccurate personal information, or to delete personal information may be extended once by an additional 45 days when reasonably necessary, provided we provide you with notice of the extension within the first 45-day period.

    Non-Discrimination

    You have the right not to receive discriminatory treatment by us due to your exercise of the rights provided by the CCPA and CPRA. We do not offer financial incentives and price or service differences, and we do not discriminate against consumers for exercising their rights under the CCPA or CPRA.

    Statistical Metrics

    California Shine the Light

    Under California Civil Code Section 1798.83, California residents who provide Personal Information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your Personal Information with third parties for those third parties' direct marketing purposes. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at any time by contacting us at info@gnnrr.com

    16. Nevada Residents

    You may submit a verified request to us at info@gnnrr.com request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to your request in accordance with Nevada law. However, please know that we do not currently sell data triggering the Nevada statute's opt-out requirements.

    17. Colorado, Connecticut, Virginia, and Utah Residents

    If you are a resident of Colorado, Connecticut, Utah or Virginia, you may have certain privacy rights under the applicable privacy laws in your state (“State Privacy Laws”). This section describes those rights and how you can exercise them with PartsTown.

    Rights Requests

    Right to Know, Right to Deletion and Right to Correct

    You can request what Personal Information we have collected, used, disclosed, and sold.

    You can request to correct inaccuracies in your Personal Information, taking into account the information's processing purpose.

    You can opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects including, but not limited to, automated processing performed on personal information to evaluate, analyze or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location or movements (“Profiling”). To submit a request to opt out pursuant to this section, please contact us using the information provided in the Contact Information section of this Policy. To opt out of cookie-based or digital advertising-based Profiling, please opt out of the selling/sharing of your information for targeted advertising, as described above. Note that if you opt out of profiling, your experience with PartsTown will be less personalized.

    We will not be able to opt you out of Profiling where one of the following exceptions applies:

    Legal: To comply with applicable laws, rules or regulations; to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by governmental authorities; to cooperate with law enforcement; to investigate, exercise, prepare for or defend actual or anticipated legal claims; or to assist another party with any of its obligations under applicable laws;

    Security: To prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, or malicious, deceptive, or illegal activity; preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action;

    Improvement of Services and Products/Internal Use: To conduct internal research to improve, repair or develop products, services or technology;

    Transactional: To provide a product or service specifically requested by you; to complete a transaction with you or to complete a contract we have with you; and

    Public Interest: To protect your vital interests or those of another individual.

    You can also request that we delete your Personal Information. We may not delete all of your Personal Information if one of the following exceptions applies:

    Transactional: To complete a transaction for which the Personal Information was collected, provide a good or service requested by you, or perform a contract we have with you;

    Security: To detect data security incidents; preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action;

    Error Correction: To debug or repair any errors;

    Legal: To protect against fraud, harassment, malicious or deceptive activities, or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; to assist another party with any of its obligations under applicable privacy laws; or

    Internal Use: To use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e., to improve our services).

    Right to Appeal

    If you are a Colorado, Connecticut or Virginia resident and we were unable to fulfill your request, you may appeal our request by contacting us using the information provided in the Contact Information section of this Policy within fourteen days of our decision, and submitting an appeal request, with a detailed reason for your appeal, as well as your state of residence.

    Retention

    We will store your personal information for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law.

    To exercise any of these rights or to appeal a decision regarding a consumer rights request, please contact us using any of the methods listed in Contact Information section of this Policy.

    18. Consent to Processing of Personal Data In Other Countries Outside the European Economic Area

    We may process your Personal Data outside of your home country, including to the United States. We only do this when we are legally permitted to do so and when we have appropriate safeguards in place to protect your Personal Data.

    19. Data Retention Periods

    We retain your Personal Information for as long as you keep your account open. In some instances, we may keep it after you close your account, for example we may keep it:

    • on our backup and disaster recovery systems;
    • for as long as necessary to protect our legal interests; and
    • to comply with other legal requirements.

    We may delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.

    We are required by law to maintain records of consumer requests submitted under the California Consumer Privacy Act and how we responded to such requests for at least twenty-four (24) months. We only use this information for recordkeeping purposes. If you are a resident of California, please see the California Residents section for more information.

    20. Third-Party Sites

    This Policy only applies to the Websites. It does not apply to any websites, applications, or services from third parties.

    The Websites may include links to, or content from, third parties. These links are to external resources and third parties that have their own privacy policies. It may not always be clear which links are to external, third-party resources. If you click on a third-party link, you will be redirected away from the Websites. You can check the URL to confirm whether you have left the Websites.

    We cannot and do not (1) guarantee the privacy or security practices of third parties or any content provided by third parties; (2) control third parties' collection or use or your information; or (3) endorse any third-party information, products, services, applications, or websites.

    Any information provided by you or collected from you by a third party will be governed by that party's privacy policy and terms of use. You should review their privacy policy and terms of use carefully.

    21. Changes To Our Privacy Policy

    We will post any changes to our Privacy Policy on our Websites. If we make material changes to our Privacy Policy, we may notify you of such changes through your contact information and invite you to review (and accept, if necessary) the changes.

    22. Contact Information

    You may contact our Data Protection Officer through the contact information below. If you wish to contact us, you must contact both us and our representative through the contact information below or through the “Contact Us” page on our Websites.


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    4555 Pearson St, Long Island City, NY, 11101

  • Phone

    516-770-4061

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    Monday to friday 09:30 - 18:30 saturday & sunday 10:00 - 17:00

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